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Delivery Policy

l  Store Self-Pickup

1. 7-11 Self-Pickup

- Shipping fee : NTD 65  (Free shipping for order over NT$2,000)

- Shipping area : Taiwan.

2. Family Mart Self-Pickup

-Shipping fee : NTD 65  (Free shipping for order over NT$2,000)

- Shipping area : Taiwan.

 

l  On-door Delivery

1. HCT Logistics

- Shipping fee : NTD 80  (Free shipping for order over NT$3,000)

- Shipping area : Taiwan.

 

l  International Delivery

1. SF Express

- Shipping fee : NTD 300 (Free shipping for order over NTD 5000)

- Shipping area: China, Hong Kong, Macau.

2.EMS

a. Asia:

- Shipping fee : NTD 1800 (No free shipping offer)

- Shipping area: Japan, Korea, Thailand, Vietnam, Singapore,Malaysia.


b. Europe :

- Shipping fee : NTD 1800 (No free shipping offer)

- Shipping area : Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Italy, Netherlands, Norway,  

   Sweden, Czech Republic.

c. Oceania:

-Shipping fee : NTD 1800 (No free shipping offer)

- Shipping area : Australia, New Zealand.

d. North America:

- Shipping fee : NTD 1800 (No free shipping offer)

- Shipping area : USA, Canada.

 

l  Instructions

l   After the order is placed (excluding the day of the order), it will be sent out in about 5 working days.

l   The maximum delivery time for pre-ordered items is 45 business days.

l   In case of large holiday orders or force majeure natural disasters, delivery may be delayed.

l   If you choose [On-door Delivery]: The actual delivery time is subject to the route arranged by the delivery man.

l   If you choose [Store Self-Pickup]: Please pay attention to the SMS when the goods arrive, and pick them up within 7 days after the goods arrive. Please do not refuse to pick up without reason; if there is any loss of freight, the customer shall bear it by themselves.